Change Management Training Course

Description

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Change Management Training Course Description

In this course, participants will learn key skills to manage and implement organizational changes successfully.

Learn critical aspects such as implementing change initiatives, addressing resistance, and leveraging change management models to ensure a smooth transition.

Participants will be introduced to key change management concepts, frameworks, and best practices, enabling them to understand the fundamentals of driving change initiatives effectively.

WhatsApp Kognifi Customer Service: +6011-6353 3599

Change Management Training Course Objectives

• How to define SMART objectives and KPIs
• How to effectively assign roles and responsibilities
• How to empower employees to actively engage in the change process
• How to effectively track progress against key performance indicators (KPIs)

Change Management Training Learning Outcomes

• Able to define SMART objectives and KPIs
• Able to effectively assign roles and responsibilities
• Able to empower employees to actively engage in the change process
• Able to effectively track progress against key performance indicators (KPIs)

Change Management Training Course Contents

Module 1 · Foundations and practical planning for change

Participants learn to identify the need for change, understanding internal and external forces like performance gaps or process inefficiencies. And define the SMART objectives and KPIs for a specific change scenario.

Topics Covered:

• Lewin’s 3-Step Model
• Kotter’s 8-Step Process
• ADKAR Model
• SMART (Specific, Measurable, Achievable, Relevant, Time-bound)
• Key performance indicators (KPIs)

1. Introduction to change management · Lecture
2. Change management reference models · Workshop
3. Identifying the need for change · Group Activity

Module 2 · Stakeholder analysis and engagement

Participants will define project scope and deliverables, and create realistic timelines and budgets.

Participants will learn how to assign roles and responsibilities by understanding delegation, individual strengths and competencies, and clear communication.

Topics Covered:

• Stakeholder engagement strategy
• Action-oriented change plan
• Change management plan
• Communication approach

1. Understanding stakeholder needs and concerns · Lecture
2. Defining project scope and deliverables · Workshop
3. Creating a realistic timeline and budget · Group Activity

Module 3 · Implementing, monitoring and sustaining change

Participants will learn how to empower employees to actively engage in the change process by encouraging a culture of collaboration, open communication, and trust.

Participants will gain an understanding of the common causes of resistance to change, such as fear of the unknown, lack of trust, and perceived negative impacts.

Topics Covered:

• Project management techniques for change
• Involving people in the change process
• Building trust and empathy

1. Implementing change initiatives · Lecture
2. Overcoming resistance and building acceptance · Workshop
3. Strategies for managing resistance effectively · Group Activity

Module 4 · Monitoring, controlling and measuring change

Participants will learn how to effectively track progress against key performance indicators (KPIs) and project plans to ensure alignment with organizational goals.

This training will cover strategies and adjusting reward systems to reinforce new behaviors that support change initiatives.

Topics Covered:

• KPIs and project plans
• Reward systems
• Embedding and Sustaining Change

1. Tracking change implementation effectiveness · Lecture
2. Creating opportunities for continuous improvement · Workshop
3. Course Summary, Action Planning and Closing · Group Activity

Learning Paths

• Learning Path: Business Management
• Learning Program: Controlling

Recommended courses to take first

KPI and Metrics Management Training Course

HRD Corp TTT Certified Trainer

The trainer for this change management training course, Shamini Arumugam is TTT (Train The Trainer) certified by HRD Corp. Shamini Arumugam’s brings over 20 years of extensive experience spans diverse industries make her a valuable asset in leadership, HR management, and corporate compliance training.

Kognifi is an HRD Corp Training Provider

Kognifi is an approved training provider (TP) by HRD Corp. We are listed in the HRD Corp portal. You can search for Kognifi on this HRD Corp link. Kognifi is a marketing and consulting company for digital marketing services and corporate trainings in Malaysia.  Kognifi provides HRD Corp claimable training in Malaysia.  Kognifi has a list of in-house business management, sales and marketing trainings in Malaysia.

How To Order Our Training Courses

Determine the training course you want your team to attend Contact us to get the latest training course outline, pricing and schedule for one of the following types of training for your selected course.

• In-House Training
• Public Training
• It is 2 days training event from 9.00 am to 5.00 pm.

We will then send you the official quotation for the HRD Corp Levy grant application. This quotation will be digitally signed to verify that it is from Kognifi Sdn Bhd.

Contact Us for a Training Proposal