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In this Negotiation Skills course, participants learn how to recognize the psychological elements that influence negotiation outcomes.

Learn how to demonstrate active listening to understand and influence the negotiation process.

Participants will learn how to critically evaluate and modify strategies in response to changing scenarios.

Participants will be guided by the trainer and coached in a workshop style environment.

Negotiation Skills Training Learning Objective

• How to identify different negotiation styles and their applications.
• How to utilize persuasive techniques in negotiation contexts.
• How to assess and adapt strategies based on dynamic negotiation contexts.
• How to understand the impact of cultural differences on negotiation

Negotiation Skills Training Schedule

Coffee and Lunch Breaks

Workshop days: 2 days

Time: 9:00am to 5:00pm

Negotiation Skills Workshop Day 1

Module 1 – Foundations of effective negotiation

This module introduces the basic principles of negotiation, establishing a strong foundation for effective communication and strategy development. Participants will explore the psychology behind negotiation and the key skills required for success.

• Introduction to negotiation concepts and styles · Lecture
• Analyzing case studies of different negotiation scenarios · Workshop
• Role-play simulations focusing on various negotiation styles · Group Activity

Module 2 – Advanced communication and persuasion techniques

This module delves into sophisticated communication and persuasion strategies. Participants will learn how to effectively convey their points, understand the counterpart’s perspective, and use persuasive techniques ethically.

• Advanced communication and persuasion in negotiation · Lecture
• Practicing persuasive techniques in negotiations · Workshop
• Interactive role-play sessions emphasizing persuasive communication · Group Activity

Negotiation Skills Workshop Day 2

Module 3 – Negotiation strategy development and applications

Participants will focus on creating effective negotiation strategies, considering factors like context, objectives, and stakeholder interests. This module emphasizes strategic negotiation insights and its execution in real-life scenarios.

• Crafting and adapting negotiation strategies · Lecture
• Negotiation strategy development exercises · Workshop
• Strategy implementation in simulated negotiations · Group Activity

Module 4 – Negotiation ethics, culture, and global perspectives

Participants will explore the ethical considerations, cultural influences, and global perspectives in negotiation. Understanding these elements is crucial for negotiating successfully in a diverse and interconnected world.

Cross-cultural negotiation role-plays and debriefing · Group Activity

Ethics and cultural dimensions in negotiation · Lecture

Analyzing international negotiation case studies · Workshop

Kognifi is an HRD Corp (HRDF) Training Provider

Kognifi is an approved training provider (TP) by HRD Corp. We are listed in the HRD Corp portal. You can search for Kognifi on this HRD Corp link. Kognifi is a marketing and consulting company for digital marketing services and corporate trainings in Malaysia.  Kognifi provides HRD Corp claimable training in Malaysia.  Kognifi has a list of in-house business management, sales and marketing trainings in Malaysia.