In this Change Management course, participants will learn key skills to manage and implement organizational changes successfully.

Learn critical aspects such as implementing change initiatives, addressing resistance, and leveraging change management models to ensure a smooth transition.

Participants will be introduced to key change management concepts, frameworks, and best practices, enabling them to understand the fundamentals of driving change initiatives effectively.

Participants will be guided by the trainer and coached in a workshop style environment.

Change Management Training Learning Objectives

• How to define SMART objectives and KPIs
• How to effectively assign roles and responsibilities
• How to empower employees to actively engage in the change process
• How to effectively track progress against key performance indicators (KPIs)

Change Management Training Learning Outcomes

• Able to define SMART objectives and KPIs
• Able to effectively assign roles and responsibilities
• Able to empower employees to actively engage in the change process
• Able to effectively track progress against key performance indicators (KPIs)

Change Management Training Course Content

Module 1 · Foundations and practical planning for change

Participants learn to identify the need for change, understanding internal and external forces like performance gaps or process inefficiencies. And define the SMART objectives and KPIs for a specific change scenario.

Activities:

• Introduction to change management · Lecture
• Change management reference models · Workshop
• Identifying the need for change · Group Activity

Module 2 · Stakeholder analysis and engagement

Participants will define project scope and deliverables, and create realistic timelines and budgets. Participants will learn how to assign roles and responsibilities by understanding delegation, individual strengths and competencies, and clear communication.

Activities:

• Understanding stakeholder needs and concerns · Lecture
• Defining project scope and deliverables · Workshop
• Creating a realistic timeline and budget · Group Activity

Module 3 · Implementing, monitoring and sustaining change

Participants will learn how to empower employees to actively engage in the change process by encouraging a culture of collaboration, open communication, and trust. Participants will gain an understanding of the common causes of resistance to change, such as fear of the unknown, lack of trust, and perceived negative impacts.

Activities:

• Implementing change initiatives · Lecture
• Overcoming resistance and building acceptance · Workshop
• Strategies for managing resistance effectively · Group Activity

Module 4 · Monitoring, controlling and measuring change

Participants will learn how to effectively track progress against key performance indicators (KPIs) and project plans to ensure alignment with organizational goals. This training will cover strategies and adjusting reward systems to reinforce new behaviors that support change initiatives.

Activities:

• Tracking change implementation effectiveness  ·  Lecture
• Creating opportunities for continuous improvement · Workshop
• Course Summary, Action Planning and Closing · Group Activity